Family Violence case management

This program provides case management support to families who are experiencing, or have experienced family violence. Support workers can assist with information, advocacy, referral and support.

Key features

Outreach to your home or community locations
Development of family support plans to help you identify and work towards your goals
Support to develop a safety plan
Support and advocacy with legal services
Referral to counselling, family therapy and group work
Support and advocacy with your current housing provider to stabilise your tenancy (including support to make your home safe)
Assistance to access other appropriate services that you identify including financial and material aid, health services and family support services

Who's it for

Families living in Casey and Cardinia who are experiencing, or have experienced family violence.

How to access the program

For referrals contact the homelessness support services intake worker on 1300 946 337.

Enquire below or phone 1300 946 337 to speak to the team.

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My (Windermere) counsellor has been one of the most important supports I have had throughout this whole process. She is amazing. I now see things from a completely different perspective.

I am on the lookout now too - next time I am in a relationship, I will be able to recognise the signs of domestic violence and I won’t let myself get stuck in that sort of position again.”

Witness, Royal Commission into Family Violence - Melbourne

Compliments & Complaints

We like receiving feedback about our services because it helps us improve what we do.

Whether you would like to pay us a compliment or make a complaint we encourage you to tell us what's on your mind.

Katie

Katie is a mother of two young children who suffers from severe post natal depression, mental health issues and desperate feelings of isolation.

Richard's 9 year old son Joshua has severe cerebal palsy and his wife passed away unexpectedly leaving Richard to be Joshua's sole carer. Richard ran his own truck driving business and despite help from family and friends, his respite care options became too scarce, Richard was simply unable to work.

Abigail & Sally

Sally has a severe physical disability and is unable to speak. Unfortunately Sally’s father wasn’t able to cope with her disabilities and turned to drugs.

Aisha & Leila

Aged just 2 and 7, Aisha* and Leila* came to Windermere showing severe signs of trauma due to living with parents who were dealing with alcohol and drug addiction.

Windermere is committed to equity, inclusion and belonging for consumers and employees, by building diverse and inclusive services and work environments, where all peoples from Aboriginal & Torres Strait Islander, Culturally & Linguistically Diverse, LGBTIQ+ Communities and those living with disability will know and feel accepted, affirmed, safe and celebrated. Windermere is delivering this through the continued development and implementation of our Welcoming and Inclusion Strategy 2021-2024.

Family Violence case management

Who's it for

How to access the program