Unfortunately, rebuilding costs were not fully covered by his insurance claim and he was left feeling isolated, overwhelmed and in despair.

Windermere, acting on behalf of Bushfire Recovery Victoria, provided Eric with a range of supports. This included identifying his immediate needs and plans for the future and linking him to psychological first aid and counselling.

He was also connected to a range of practical and legal supports. This included being referred to a mobile milling service which allowed him to mill fallen trees on his property.

Eric’s caseworker supported him to apply for relevant rebuilding grants and to source the replacement of essential items lost in the fire through a donation platform.

Critically, as a result, he was able to obtain a range of grants and essential items that are significantly assisting him to complete his rebuild.

Gradually Eric’s mental wellbeing and physical situation have improved.

He is sleeping better with fewer worries and now has a new shed. With the fast-tracking of a planning permit, he will shortly commence the rebuilding of his home.